Privacy Policy

Last updated: January 2026

1. Information We Collect

When you submit a sample request through our website, we collect the personal information you provide, including your name, company name, job title, email address, phone number, country, and specific product requirements.

2. How We Use Your Information

We use the information you provide solely to process and fulfill your sample kit request, respond to your inquiries, and communicate with you regarding potential business partnerships.

3. Data Protection

We implement appropriate security measures to protect your personal information. We do not sell, trade, or rent your personal information to third parties. Test reports and compliance documentation shared with us are handled under strict NDA.

4. Legal Basis for Processing (GDPR)

If you are located in the European Union or European Economic Area, we process your personal data under GDPR Article 6(1)(b) — processing necessary for pre-contractual measures at your request (for example, sending a sample kit you have requested). Where we send follow-up commercial communication, we rely on legitimate interest under Article 6(1)(f).

5. Data Retention

Sample request data is retained for 12 months from the date of last contact, after which it is permanently deleted, unless an active commercial relationship exists that requires ongoing record-keeping.

6. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (Right to be Forgotten)
• Restrict or object to processing
• Data portability

To exercise any of these rights, email sourcing@veltrino.co. We will respond within 30 days.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at sourcing@veltrino.co.

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